How Can We Help?

Our team is here to ensure your Minecraft server runs smoothly. Choose your preferred support channel below.

24/7 Availability

Our support team is available around the clock to help you.

Fast Response

Average response time under 30 minutes on Discord.

Expert Team

Our staff are experienced Minecraft server administrators.

Frequently Asked Questions

How do I create my first Minecraft server?

After registering and purchasing a plan, go to your Dashboard, click "Create Server", select your preferred version and modpack, and your server will be ready within seconds.

How can I install mods or plugins on my server?

You can easily install mods and plugins through our control panel. Navigate to your server, click on "Mods/Plugins" tab, and browse our one-click installer library or upload your own files.

What payment methods do you accept?

We accept all major credit/debit cards through Stripe. Bank transfers and other payment methods may be available upon request for larger orders.

How long does server setup take?

Server deployment is instant! Once your payment is processed, your server will be automatically created and ready to use within 30 seconds.

Is my server protected against DDoS attacks?

Yes! All our servers include enterprise-grade DDoS protection at no extra cost. We filter malicious traffic before it reaches your server.

What if my server is experiencing issues?

First, check our status page at status.devbeni.lol. If the issue persists, restart your server from the control panel. If problems continue, contact us via Discord for immediate assistance.

Can I upgrade my plan later?

Absolutely! You can upgrade your plan at any time from your dashboard. The price difference will be prorated, and your server will be upgraded without any data loss.

Do you offer refunds?

Yes, we offer a 48-hour money-back guarantee for new customers. If you're not satisfied with our service, contact support within 48 hours of your purchase for a full refund.

Still Have Questions?

Can't find what you're looking for? Our friendly support team is just a message away.

🇭🇺 All our servers are located in Hungary for optimal performance in Central Europe.